https://doi.org/10.1051/epjconf/202532801054
Analysis of Hybrid Car Competitiveness in Indonesia: A Comparative Study of Toyota Hybrid and Suzuki Hybrid
Industrial Engineering, University of Indonesia, Depok, 16424, Jawa Barat, Indonesia
* Corresponding author: aditya.nur@ui.ac.id
Published online: 18 June 2025
The adoption of hybrid vehicles in Indonesia has experienced significant growth in recent years, exceeding previous market projections. Whileearlierstudiesestimatedhybridvehiclemarketsharetoremainbelow 1% without substantial policy intervention, actual sales in 2024 surpassed expectations, driven by various market and policy dynamics. This phenomenon raises the need to examine the strategic factors that influence consumer preferences in the hybrid automotive segment. This study aims to analyze the competitive positioning of leading hybrid models in Indonesia— namely the Toyota Zenix Hybrid, Suzuki Hybrid—using the Competitive Profile Matrix (CPM) approach. A survey was conducted to evaluate consumer perceptions across several Critical Success Factors (CSFs), including fuel efficiency, pricing, quality, technology, brand reputation, marketing, and after-sales service. The survey findings were then used to compare the performance of each vehicle based on consumer-assigned weights and ratings. Toyota Zenix Hybrid leads in aspects related to technical and brand strength, such as fuel efficiency, product reliability, technological innovation, and brand image. On the other hand, Suzuki’s hybrid models are perceived as more price-competitive and demonstrate slightly better performance in marketing strategy, making it appealing for value-sensitive consumers. These insights provide valuable implications for automotive manufacturers in refining their strategies and for policymakers aiming to accelerate the transition to low-emission vehicles in Indonesia.
© The Authors, published by EDP Sciences, 2025
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
